The room was neat and well-decorated. It had all the essentials like central heating, a safe box, and a TV with lots of channels 📺. The staff here were super helpful and prompt in assisting with anything I needed.

We stayed in a well furnished room that had a safe, a minibar, and central heating. The breakfast was SENSATIONAL with espresso and authentic coffee served and fresh fruit juice, exceptionally attentive staff.

The hotel staff was unprofessional.

Very hospitable staff. Excellent location next to a coffee shop. A nice size room with worth every penny views. Comfortable beds and a large bathroom.

The staff was polite and helpful. The breakfast was sensational. The hotel is in a stunning location, just a short walk to Santa Maria Novella cathedral, the railway station, and main attractions.

The room had air conditioning and a large bed with views of Santa Maria Novella square.

Great location near Central Train Station and Duomo

Authentic coffee, cappuccino, and fresh juice for breakfast

The rooms here have great views and come with central heating, a safe box, and multi-channel TV.

we stayed here for 2 nights, the hotel was wonderful small, had magnificent location to all the major sites from domus florentiae.

A very nice boutique building in the center of Florence. Easily reachable, set opposite a tram station. Well-equipped rooms with shower, a pleasant bathroom plus great views. Excellent breakfast. This boutique hotel in Florence is centrally located and easy to access, just across from a tram station. The rooms are well-equipped with great views, a comfortable shower, and a nice bathroom. Additionally, the breakfast served is excellent.

The staff at the hotel are very friendly and welcoming. The room was well-maintained and had modern amenities like air conditioning, a mini bar, and a personal safe. The breakfast offered a wide selection of delicious food items including cereals, pastries, and cheese.

great location, cozy rooms, helpful staff

Very close to the Station. Clean, good sized rooms. Good, comfortable bed. Clean bathroom. Breakfast sufficient but typical Italian, pastries etc. Very helpful staff.

Shower good and hot but plumbing needs checking because water from shower took some time to drain.

I think this hotel is very nice for us. The cost is moderate, and it is very close to Train station. Since Florence is really small, so it is also close to the visits. According to this, location for hotel is not a problem for most of the hotel in Florence, but I think our room is large enough for us two. The stuff is kind. Breakfast is all right, we did not expect very much on that. If you want to have a quit and rough breakfast, it is fine. Otherwise, you should consider higher rank hotel.

If you want to save some money for tap water, you shall fill your bottle before check out, we ask one of the young lady in the staff after we check out. She said we shall buy water in there with 2 Euro if we already checked out. This is very hard to believe for us, and it is the first time that I meat this thing. I think the other stuff members, except this young lady, would be kind enough. So it may be not related to the hotel, but just depends on the person. Anyway, we are not quite happy on that.

The location of the hotel was perfect, right in front of a beautiful old church and in a lovely square. It was also conveniently close to the Santa Maria Novella train station and within walking distance of all the main attractions. The room and bathroom were clean and comfortable, and the staff provided excellent service, giving helpful tips and always with a smile. The breakfast offered a good selection of coffee and cakes, and we enjoyed the view from the terrace.

There was one negative aspect of our stay. We encountered some issues with the electrical outlets in the room, which were not working properly.

1. Efficient and competent staff 2. Atmosphere of old building

I would have appreciated a spare blanket in the cupboard